Last updated: March 2026
Welcome to BoreholeGuide.co.za. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using this website, you agree to the practices described in this policy.
1. Information We Collect
We may collect different types of information depending on how you interact with the website.
Personal Information
You may voluntarily provide personal information such as:
- Name
- Email address
- Contact details
- Any information submitted through forms or email communication
This typically occurs when you:
- Subscribe to our mailing list
- Contact us through the website
- Submit enquiries or comments
Non-Personal Information
We automatically collect certain information when you visit the website, including:
- Browser type
- Device type
- IP address
- Pages visited
- Time and date of visits
- Referring websites
This information helps us improve the performance and usability of the website.
2. How We Use Your Information
Information collected may be used to:
- Operate and maintain the website
- Improve user experience and website functionality
- Respond to enquiries or requests
- Send newsletters or updates (if you subscribe)
- Monitor website traffic and performance
- Protect against fraudulent or malicious activity
We will not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
The website may use cookies and similar tracking technologies to improve functionality and user experience.
Cookies may be used to:
- Store user preferences
- Understand visitor behaviour
- Measure site performance and traffic
- Deliver relevant advertisements
Users can disable cookies through their browser settings, although some website features may not function properly.
4. Third-Party Services
We may use third-party services to help operate and improve the website.
These may include services such as:
- Website analytics platforms
- Email newsletter services
- Advertising networks
- Website hosting providers
These third parties may collect certain information in accordance with their own privacy policies.
For example, advertising or analytics services may track user behaviour to measure traffic and improve content.
5. Advertising
This website may display advertisements through advertising networks such as Google.
Advertising partners may use cookies and similar technologies to:
- Display relevant advertisements
- Measure advertising performance
- Prevent repeated ad exposure
Users may choose to disable personalised advertising through their browser or advertising provider settings.
6. Email Communications
If you subscribe to our mailing list, we may send periodic emails including:
- Website updates
- New articles or guides
- Educational information related to boreholes and water systems
You may unsubscribe from these communications at any time by using the unsubscribe link included in emails.
7. Data Security
We take reasonable technical and organisational measures to protect your information.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
8. Links to External Websites
This website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party websites. Users should review the privacy policies of any external websites they visit.
9. Children’s Information
This website is intended for general audiences and does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take steps to remove it promptly.
10. Your Data Rights
Depending on your location and applicable laws such as the Protection of Personal Information Act, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for data processing
To exercise these rights, you may contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be reflected on this page with an updated revision date. Continued use of the website after changes indicates acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Website: BoreholeGuide.co.za
Email: info@boreholeguide.co.za